Frequently asked questions

The commercial minimum is confirmed after review of carton format, number of designs, volume, destination, and freight assumptions. Submit those inputs for a project-specific quote.

Visit the Get a Quote page and share your carton format, number of designs, estimated volume, destination, artwork status, timing, and line-review needs. Evolo reviews the inputs before returning a project-specific response.

Accepted payment methods are confirmed in the project-specific quote. Ask for the current method, currency, banking, and documentary requirements during commercial review.

Payment terms are confirmed in the project-specific quote and order documents. Do not assume deposit, balance, credit, or repeat-order terms until they are recorded for the project.

Production and delivered timing are confirmed after artwork status, selected finish, destination, production schedule, freight route, and approval dependencies are reviewed for the project.

Quality review starts with the selected carton specification, physical samples, artwork release controls, and project-relevant documents. Buyers should request the BRC, FSC, PFAS, food-contact, material, or technical evidence they need and verify its holder, scope, validity, and applicability.

Rush availability is not a universal offer. Share the required date, artwork status, destination, format, and volume so current production and freight options can be reviewed.

Usable print areas depend on the selected carton format, dieline, print route, and finish. Exterior, inside, and bottom-panel opportunities are mapped and confirmed during project review and artwork preflight before production release.

We accept AI, PDF, PSD, JPG, and PNG files. For best results, provide vector artwork (AI or PDF) and high-resolution assets (300 DPI+). After confirming your carton size, we provide the exact dielines/specs your designer needs.

We don't offer in-house design. If you need help, we can recommend packaging design partners familiar with print-ready carton layouts and premium finishes.

Finish options depend on the selected carton, dieline, print route, artwork, and project review. Share the intended visual effect so feasible options and usable surfaces can be confirmed before artwork release.

Qualified buyers can request BRC, FSC, PFAS, food-contact, material, and technical documents. The certificate or statement holder, scope, validity, construction, finish, destination, and applicability must be checked for the selected project.

PFAS status is confirmed from available supporting documentation for the selected carton construction, coating, ink, adhesive, and finish. Review the project-specific evidence before using a PFAS-free claim.

Share your MOBA, SANOVO, or other line brand and model, speed, egg sizes, carton format, storage, and case-packing conditions. Samples or a line trial can review fit and behavior, but do not guarantee performance on the buyer's equipment.

Destination serviceability, freight route, trade constraints, documents, and delivered timing are reviewed for each project and recorded in the qualified quote.

Cartons usually ship by sea freight for bulk orders. The qualified quote confirms the loading plan, destination assumptions, export documentation, and expected timeline.

Shipment visibility and available transport documents depend on the qualified freight route and carrier. Confirm the update method, document set, and responsible parties in the order and logistics plan.